Altruistic Development values clear explanations of how information is handled. This Privacy Notice describes how we collect, use, store, and share personal information when you visit altruisticdevelopment.com, contact us, or use an Altruistic Development service that links to this notice, including our Rental Assistant.
This notice does not govern independent websites or services linked from ours. Those providers have their own privacy practices.
1. Information we collect
Information you provide. If you email us or ask about training, technology services, partnerships, or rentals, we receive the information you choose to provide, such as your name, email address, and message.
Rental inquiry form. When enabled, our Rental Assistant follow-up form asks for your name, email address, the property you are asking about, your reason for contacting us (such as a showing or application question), and your consent preferences. The currently planned real-inquiry form is email-based; it does not request a telephone number, Social Security number, government ID, financial information, or a screening report. We also record the inquiry's date, status, and workflow history so authorized staff can follow up.
Chat messages. If you use our AI Rental Assistant, we process the messages and questions you enter, along with relevant rental-property information, to produce answers. Please do not enter Social Security numbers, government IDs, banking details, payment card numbers, or other sensitive application information into the chat.
Technical information. Our hosting and security services may process information associated with requests to the website or applications, such as IP addresses, timestamps, browser or device information, and diagnostic data. This information may be used to operate, secure, and troubleshoot the services.
2. How we use information
We use information to respond to inquiries, provide information about rental properties or our services, help visitors reach the correct showing or application process, maintain a record of inquiry and follow-up status, improve reliability, prevent abuse, and meet applicable legal or recordkeeping obligations.
Our AI assistant does not make rental approval, denial, or screening decisions. Any consequential rental application decision remains with an authorized human reviewer.
3. AI processing
Questions submitted through the AI chat may be sent to our AI technology provider, OpenAI, to generate a response. Do not include sensitive personal information in those questions. The separate rental inquiry form is used to record contact information for staff follow-up; submitting that form does not itself book a showing or submit a rental application.
AI-generated responses can be inaccurate. Property availability, official showing links, application requirements, and rental decisions should be confirmed through the appropriate human or third-party process.
4. Providers and external links
We use Google Cloud services, including Cloud Run, Firebase Hosting, and Firestore, to host and operate our website and applications and, when enabled, store rental inquiry records. Information is made available to service providers only as needed to operate the relevant service, subject to their terms and applicable protections.
Rental Assistant may direct you to Calendly to request a showing or to Zillow for application or screening steps. Entering information on those services is governed by their own notices and terms, not this notice. Following a scheduling link does not itself confirm an appointment; confirmation comes from the scheduling provider.
If we activate additional communication providers for inquiry replies or notifications, their role in processing information will be described in an updated notice where appropriate.
5. When we disclose information
We may share information with our hosting, infrastructure, AI, and operational service providers as needed to deliver the features you use; with authorized staff or service providers helping to handle your inquiry; when you ask us to connect you with an external service; or when required by law, legal process, or to protect rights and security.
We do not sell personal information collected through the Rental Assistant inquiry form or use that inquiry information for third-party targeted advertising.
6. Your choices and communications
Submitting a rental inquiry requires permission to record the details needed to process that inquiry. Optional email follow-up consent is separate. Declining optional follow-up does not prevent us from responding to a specific inquiry you initiated, where appropriate; it means you have not opted in to additional optional email follow-ups. The planned real-inquiry form does not request SMS marketing consent.
You may contact us to request access to, correction of, or deletion of personal information associated with you, subject to applicable legal or recordkeeping requirements. You can also ask us to stop optional follow-up communications. Please email brett@altruisticdevelopment.com with your request. We may need to verify your identity before processing a request.
7. How long we retain information
We retain inquiry and related operational records for as long as reasonably necessary to respond, maintain the rental or business relationship, address disputes, protect the service, and satisfy applicable legal obligations. The exact period depends on the record and circumstances. Information is deleted or de-identified when it is no longer needed, subject to practical and legal limits.
8. Information security
We use safeguards intended to protect information, including encrypted connections and restricted access to staff-facing rental records. No internet-based system is perfectly secure, so please avoid sending sensitive identity or financial documents through general website chat or contact channels.
9. Children
Our website and Rental Assistant are intended for a general adult audience, including adults seeking housing or services, and are not designed to knowingly collect personal information from children under 13. If you believe a child has supplied personal information, contact us.
10. Changes to this notice
We may revise this notice as our services and practices change. When we do, we will update the "Last updated" date on this page. Material changes may require an additional notice or choice where applicable.
11. Contact us
Altruistic Development
Email: brett@altruisticdevelopment.com
Website: altruisticdevelopment.com